Shipping and Returns
Please note that our Made to measure/Custom items created in the Bangkok studio
It usually takes 3 - 9 Days for an item to be ready for shipping
— We accept payments by Visa, Master Card, & Apple Pay
Do you offer international shipping?
We ship worldwide via DHL Express (from LA, Bangkok, or Melbourne) - $24 USD express shipping for most countries
US 3-5 Days
CA 3-5 Days
AU 4-5 Days
KSA 4-5 Days
UAE 2-3 Days
FR 2-3 Days
UK 2-3 Days
IT 2-3 Days
HK 2-3 Days
CH 2-3 Days
JP 2-3 Days
SG 1-2 Days
TH 1-2 Days
Rest of the World shipping 5-6 Days.
What is your return policy?
Most of our Items are made to order, by Measurements and Colors — we won’t be able to issue the refund in this case
However, we will accept returns for store credit only or an exchange for a different color or size
Please return the item within two days after you’ve received and tried on the garment. The customer is responsible for the return item shipping fees
( We must have your returned item within ten days, with an original tag attached. We will not accept products used that indicate signs of damage, dirt, or makeup)
Garment Alterations
If you aren’t delighted with the garment fit, please send your order back to us. We will be altering the item for you
— No fee charged for alteration services
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FARMUL